Finance

Banks and other financial institutions are bound to change with the emergence of fintech, crypto and decentralized finance. Customers expect streamlined, fully digital processes, personalized recommendations, maximum security, and a broad product portfolio – that's the core of digital transformation in finances. New entrants are willing to provide just that plus a higher yield on capital than brick-and-mortar banks.

Thriving in the quickly changing digital world requires a new approach. Gone are the times of multi-year transformation programmes with pre-defined requirements. Today's market requires a flexible and agile approach, where ideas are tested in days, implemented in weeks and tweaked within hours, if needed.

How can our AI-driven digital products improve the finance sector?

• Customer segmentation with business-interpretable outcomes, actionable and ready for marketing automation
• Precisely targeted direct marketing based on real-time inputs
• Fully digital sales process — from product recommendation to remote customer verification and digital contract signature
• Automated and fully configurable omnichannel customer care
• Intelligent assistants that discover the context of digital channels and self-optimize
• Innovative and streamlined UX/UI across all customer touchpoints
• Semantic analysis of documents, e-mails and transcripts to structuralize data and initiate processes
• Seamless digital transformation in finances that enhance the sector's performance
• Easy implementation of PSD2-compliant open banking platforms
• GDPR readiness for automated management and data security