Areas we serve
Cognitive process automation, advanced user experience and conversational interfaces that improve performance
Banks and other financial institutions are bound to change with the emergence of fintech, crypto and decentralized finance. Customers expect streamlined, fully digital processes, personalized recommendations, maximum security, and a broad product portfolio – that's the core of digital transformation in finances. New entrants are willing to provide just that plus a higher yield on capital than brick-and-mortar banks.
Thriving in the quickly changing digital world requires a new approach. Gone are the times of multi-year transformation programmes with pre-defined requirements. Today's market requires a flexible and agile approach, where ideas are tested in days, implemented in weeks and tweaked within hours, if needed.
How can our AI-driven digital products improve the finance sector?
- Customer segmentation with business-interpretable outcomes, actionable and ready for marketing automation
- Precisely targeted direct marketing based on real-time inputs
- Fully digital sales process — from product recommendation to remote customer verification and digital contract signature
- Automated and fully configurable omnichannel customer care
- Intelligent assistants that discover the context of digital channels and self-optimize
- Innovative and streamlined UX/UI across all customer touchpoints
- Semantic analysis of documents, e-mails and transcripts to structuralize data and initiate processes
- Seamless digital transformation in finances that enhance the sector's performance
- Easy implementation of PSD2-compliant open banking platforms
- GDPR readiness for automated management and data security