TUATARA UFG współpraca
TUATARA will implement the Claims and Recourses Processing System
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TUATARA will implement the Claims and Recourses Processing System

The Insurance Guarantee Fund (UFG) has signed a contract with TUATARA for the design and implementation of a modern Claims and Recourses Processing System (SOSiR), which aims to increase the efficiency and transparency of claims handling processes.

TUATARA UFG współpraca

A comprehensive online compensation service

SOSiR will provide a full online handling of all matters related to the reimbursement of paid compensations and benefits. This concerns road accidents caused by individuals who did not have a valid third-party liability (OC) insurance or agricultural third-party liability insurance. The availability of the online system will provide victims with greater freedom and ease of claim processing.

The system will also offer services for insurance companies, enabling them to handle claims settlement thoroughly. It will utilize functionalities available in public systems, such as the PESEL registry, Contact Data Register, SI CEPiK, National Nodelogin.gov.pl and the e-Court system.

The project is being implemented under the European Funds for Digital Development – FERC.02.01 Action for High Quality and Accessibility of Public e-Services.

Our engagement in client’s success

Thanks to our extensive experience in process automation, we understand that success in implementing it depends not only on technology but also on the approach and commitment of the service provider. Our mission is to support businesses and institutions so they can thrive in the digital economy.

Collaboration with the Insurance Guarantee Fund gives us the opportunity to utilize our experience in improving processes gained across insurance, telecommunications, financial, and public sectors.

The project will be conducted in an agile manner, using AI tools and good practices from the area of automation, which will allow us to create a reliable and modern system to manage the processes and payment of claims and benefits. Together with UFG, we will ensure that SOSiR contributes to the insurance industry’s innovation and Poland’s digital development. Krzysztof Goworek

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